:root{
  --brand:#1769e8;--brand-2:#0f56ce;--brand-3:#083b9f;--brand-soft:#eaf3ff;
  --cyan:#26c6da;--green:#17a673;--amber:#e99519;--red:#dc3d4f;
  --ink:#132238;--ink-2:#334155;--muted:#718096;--muted-2:#9aa8ba;
  --line:#e4eaf2;--line-strong:#d4deeb;--surface:#fff;--surface-2:#f7f9fc;
  --surface-3:#edf2f8;--canvas:#eef3f8;--incoming:#fff;--outgoing:#dcf8cf;
  --shadow-sm:0 2px 8px rgba(15,35,70,.06);--shadow:0 12px 38px rgba(22,55,100,.12);
  --shadow-lg:0 24px 70px rgba(18,49,95,.19);--radius:14px;--radius-lg:20px;
  --rail:68px;--inbox:390px;--details:286px;
}
[data-theme="dark"]{
  --ink:#edf4ff;--ink-2:#c4d0df;--muted:#91a1b6;--muted-2:#66778d;
  --line:#243349;--line-strong:#31445f;--surface:#111c2b;--surface-2:#172437;
  --surface-3:#203149;--canvas:#0d1724;--incoming:#1b2a3d;--outgoing:#163e32;
  --brand-soft:#142d51;--shadow-sm:0 2px 8px rgba(0,0,0,.2);--shadow:0 12px 38px rgba(0,0,0,.28);
}
*{box-sizing:border-box}html,body{height:100%;margin:0}body{font-family:Inter,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ink);background:var(--canvas);-webkit-font-smoothing:antialiased}button,input,select,textarea{font:inherit;color:inherit}button,a{ -webkit-tap-highlight-color:transparent}.hidden{display:none!important}svg{width:1.2em;height:1.2em;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.app-shell{height:100dvh;display:grid;grid-template-columns:var(--rail) var(--inbox) minmax(0,1fr);overflow:hidden;background:var(--canvas)}

/* Rail */
.rail{background:linear-gradient(180deg,#0c58d1 0%,#0a429f 100%);display:flex;flex-direction:column;align-items:center;padding:14px 9px;gap:9px;box-shadow:inset -1px 0 rgba(255,255,255,.08);z-index:20}.brand-mark{width:47px;height:47px;border-radius:16px;display:grid;place-items:center;background:#fff;color:var(--brand);box-shadow:0 8px 24px rgba(0,0,0,.17);margin-bottom:14px;transition:.2s}.brand-mark:hover{transform:translateY(-2px)}.brand-mark svg{width:31px;height:31px;stroke:none;fill:currentColor}.brand-mark svg path:last-child{fill:#fff}.rail-btn{width:46px;height:46px;border:0;border-radius:14px;background:transparent;color:rgba(255,255,255,.77);display:grid;place-items:center;cursor:pointer;transition:.16s;position:relative}.rail-btn svg{width:23px;height:23px}.rail-btn:hover{background:rgba(255,255,255,.12);color:#fff;transform:translateY(-1px)}.rail-btn.active{background:#fff;color:var(--brand);box-shadow:0 8px 20px rgba(3,35,88,.2)}.rail-spacer{flex:1}.rail form{margin:0}

/* Inbox */
.inbox-panel{height:100dvh;min-width:0;background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;overflow:hidden;position:relative;z-index:10}.inbox-header{min-height:102px;padding:18px 18px 14px;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);background:linear-gradient(180deg,var(--surface),color-mix(in srgb,var(--surface) 92%,var(--brand-soft)))}.eyebrow-line{display:flex;align-items:center;gap:7px;font-size:9px;letter-spacing:.13em;font-weight:900;color:var(--brand);margin-bottom:4px}.live-dot{width:7px;height:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(23,166,115,.12);animation:livePulse 2s ease-in-out infinite}.inbox-header h1{font-size:24px;letter-spacing:-.035em;margin:0;color:var(--ink)}.header-subline{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:7px;font-size:11px;color:var(--muted)}.page-summary{white-space:nowrap}.connection-state{display:inline-flex;align-items:center;gap:5px;font-weight:800}.connection-state i{width:7px;height:7px;border-radius:50%;background:var(--amber)}.connection-state.online{color:var(--green)}.connection-state.online i{background:var(--green)}.connection-state.offline{color:var(--red)}.connection-state.offline i{background:var(--red)}.latency-state{font-variant-numeric:tabular-nums;color:var(--muted-2)}.header-actions{display:flex;gap:7px}.icon-button,.secondary-button,.small-button,.primary-button{border:1px solid var(--line);background:var(--surface);cursor:pointer;transition:.16s}.icon-button{width:39px;height:39px;border-radius:12px;display:grid;place-items:center;color:var(--ink-2);box-shadow:var(--shadow-sm);text-decoration:none}.icon-button svg{width:19px;height:19px}.icon-button:hover{border-color:#a9c9fa;color:var(--brand);background:var(--brand-soft);transform:translateY(-1px)}.icon-button.active{background:var(--brand);color:#fff;border-color:var(--brand)}.icon-button.compact{width:35px;height:35px;border-radius:10px;box-shadow:none}.filter-shell{padding:13px 14px 12px;border-bottom:1px solid var(--line);background:var(--surface)}.search-box{height:42px;display:flex;align-items:center;gap:9px;border:1px solid var(--line-strong);border-radius:13px;padding:0 11px;background:var(--surface-2);transition:.16s}.search-box:focus-within{border-color:#7db0f7;background:var(--surface);box-shadow:0 0 0 4px rgba(23,105,232,.09)}.search-box svg{width:17px;color:var(--muted)}.search-box input{border:0;outline:0;background:transparent;min-width:0;flex:1;font-size:13px}.search-box kbd{font-size:9px;background:var(--surface);border:1px solid var(--line);border-bottom-width:2px;border-radius:6px;padding:2px 5px;color:var(--muted)}.filter-grid{display:grid;grid-template-columns:1.25fr 1fr auto;gap:7px;margin-top:9px}.filter-grid select{min-width:0;border:1px solid var(--line);background:var(--surface-2);border-radius:10px;padding:8px 26px 8px 9px;font-size:11px;outline:none}.toggle-filter{display:flex;align-items:center;gap:6px;padding:0 8px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2);font-size:10px;font-weight:800;color:var(--ink-2);cursor:pointer;white-space:nowrap}.toggle-filter input{display:none}.toggle-filter span{width:26px;height:15px;background:#cbd5e1;border-radius:999px;position:relative;transition:.2s}.toggle-filter span:after{content:"";position:absolute;width:11px;height:11px;border-radius:50%;background:#fff;left:2px;top:2px;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:.2s}.toggle-filter input:checked+span{background:var(--brand)}.toggle-filter input:checked+span:after{transform:translateX(11px)}.list-section-heading{height:32px;padding:0 15px;display:flex;align-items:center;justify-content:space-between;font-size:9px;letter-spacing:.11em;font-weight:900;color:var(--muted);background:var(--surface-2);border-bottom:1px solid var(--line)}.list-section-heading span:last-child{min-width:23px;height:19px;padding:0 6px;display:grid;place-items:center;background:var(--surface-3);border-radius:999px;letter-spacing:0;color:var(--ink-2)}.conversation-list{flex:1;min-height:0;overflow:auto;scrollbar-gutter:stable;overscroll-behavior:contain}.conversation-card{display:grid;grid-template-columns:51px minmax(0,1fr) auto;gap:11px;padding:12px 13px;border-bottom:1px solid var(--line);cursor:pointer;position:relative;transition:.13s;background:var(--surface)}.conversation-card:hover{background:var(--surface-2)}.conversation-card.active{background:linear-gradient(90deg,var(--brand-soft),color-mix(in srgb,var(--brand-soft) 25%,var(--surface)))}.conversation-card.active:before{content:"";position:absolute;left:0;top:9px;bottom:9px;width:4px;border-radius:0 6px 6px 0;background:var(--brand)}.conversation-card.new-flash{animation:newFlash 1.1s ease}.avatar{width:50px;height:50px;border-radius:50%;object-fit:cover;background:var(--brand-soft);border:2px solid var(--surface);box-shadow:0 0 0 1px var(--line)}.avatar.large{width:49px;height:49px}.conversation-main{min-width:0}.conversation-title-row{display:flex;align-items:center;gap:6px;min-width:0}.conversation-name{font-size:13px;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;letter-spacing:-.01em}.page-chip{display:inline-flex;align-items:center;max-width:104px;border-radius:999px;padding:3px 7px;background:#edf3ff;color:#315fb0;font-size:8px;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.page-chip.offline{background:#f1f3f6;color:#7b8798}.conversation-snippet{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:5px}.conversation-card.has-unread .conversation-name,.conversation-card.has-unread .conversation-snippet{font-weight:900;color:var(--ink)}.mini-badges{display:flex;gap:5px;align-items:center;margin-top:7px}.status-chip,.thread-mini{display:inline-flex;align-items:center;border-radius:999px;padding:3px 7px;font-size:8px;font-weight:900}.status-chip{background:var(--surface-3);color:var(--ink-2)}.thread-mini.standby{background:#fff4d8;color:#9a6500}.conversation-side{text-align:right;min-width:42px}.conversation-time{font-size:9px;color:var(--muted);white-space:nowrap}.unread{min-width:21px;height:21px;padding:0 6px;border-radius:11px;display:inline-grid;place-items:center;background:var(--brand);color:#fff;font-size:9px;font-weight:900;margin-top:9px;box-shadow:0 4px 10px rgba(23,105,232,.25)}.load-more,.load-older{border:1px solid var(--line);background:var(--surface);color:var(--brand);font-weight:800;border-radius:10px;padding:9px 14px;cursor:pointer}.load-more{display:block;margin:13px auto}.list-empty{padding:42px 24px;text-align:center;color:var(--muted);font-size:13px;line-height:1.7}.list-empty a{color:var(--brand);font-weight:900}.conversation-skeleton{height:78px;border-bottom:1px solid var(--line);background:linear-gradient(90deg,var(--surface) 0,var(--surface-2) 45%,var(--surface) 90%);background-size:260% 100%;animation:shimmer 1.3s infinite}.loading-list{opacity:.65;pointer-events:none}

/* Chat */
.chat-panel{height:100dvh;min-width:0;overflow:hidden;background:var(--canvas);position:relative}.empty-state{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:24px;color:var(--muted)}.empty-state h2{margin:18px 0 7px;font-size:25px;letter-spacing:-.03em;color:var(--ink)}.empty-state p{margin:0 0 20px}.empty-illustration{width:142px;height:142px;position:relative;display:grid;place-items:center}.empty-illustration svg{width:88px;height:88px;color:var(--brand);fill:var(--brand-soft);stroke-width:3;position:relative;z-index:2;filter:drop-shadow(0 12px 24px rgba(23,105,232,.18))}.empty-orbit{position:absolute;border-radius:50%;border:1px solid rgba(23,105,232,.13)}.empty-orbit.one{inset:10px}.empty-orbit.two{inset:0;animation:orbitPulse 2.8s ease-in-out infinite}.primary-link{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;padding:11px 18px;border-radius:12px;font-weight:900;box-shadow:0 10px 25px rgba(23,105,232,.25)}.chat-view{height:100%;min-height:0;display:grid;grid-template-rows:auto auto minmax(0,1fr);overflow:hidden}.chat-header{min-height:78px;padding:11px 15px;display:flex;align-items:center;gap:13px;background:color-mix(in srgb,var(--surface) 94%,transparent);backdrop-filter:blur(14px);border-bottom:1px solid var(--line);z-index:8}.mobile-back{display:none;width:34px;height:34px;border:0;background:transparent;color:var(--brand);padding:0;cursor:pointer}.mobile-back svg{width:25px;height:25px}.customer-block{display:flex;align-items:center;gap:11px;min-width:0;flex:1}.avatar-wrap{position:relative;flex:0 0 auto}.presence-dot{position:absolute;right:1px;bottom:2px;width:12px;height:12px;border:2px solid var(--surface);background:var(--green);border-radius:50%}.customer-text{min-width:0}.customer-title-line{display:flex;align-items:center;gap:7px;min-width:0}.customer-text h2{margin:0;font-size:17px;letter-spacing:-.025em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.meta-line{display:flex;align-items:center;gap:5px;flex-wrap:wrap;margin-top:5px;max-height:23px;overflow:hidden}.page-name-label,.connection-chip,.thread-chip,.recipient-chip{display:inline-flex;align-items:center;border-radius:999px;padding:3px 7px;font-size:8px;font-weight:900}.page-name-label{background:#edf3ff;color:#2758aa}.connection-chip.connected{background:#dcfce7;color:#167148}.connection-chip.disconnected{background:#fee2e2;color:#a42232}.thread-chip.direct,.thread-chip.active{background:#dcfce7;color:#167148}.thread-chip.standby,.thread-chip.requested{background:#fff2cf;color:#9b6500}.thread-chip.unknown{background:var(--surface-3);color:var(--muted)}.recipient-chip.ok{background:#e1f8ee;color:#137051}.recipient-chip.unknown{background:var(--surface-3);color:var(--muted)}.recipient-chip.bad{background:#fee2e2;color:#a42232}.meta-line #psidText,.meta-line #adIdText{font-size:8px;color:var(--muted);background:var(--surface-2);padding:3px 6px;border-radius:999px}.chat-actions{display:flex;align-items:center;justify-content:flex-end;gap:6px;flex-wrap:wrap}.secondary-button{padding:8px 10px;border-radius:10px;font-size:10px;font-weight:900;color:var(--ink-2)}.secondary-button:hover{border-color:#a9c9fa;color:var(--brand);background:var(--brand-soft)}.recipient-repair-button.attention{border-color:#f3a6ae;background:#fff1f2;color:#b42334;animation:recipientPulse 1.6s ease-in-out infinite}.chat-actions select{max-width:150px;border:1px solid var(--line-strong);background:var(--surface);border-radius:10px;padding:8px 26px 8px 9px;font-size:10px;font-weight:800;outline:none}
.quick-status-bar{min-width:0;display:grid;grid-template-columns:auto minmax(0,1fr) 34px;align-items:center;gap:9px;padding:7px 12px;background:color-mix(in srgb,var(--surface) 96%,transparent);border-bottom:1px solid var(--line);box-shadow:0 3px 12px rgba(15,35,70,.035);z-index:7}.quick-status-title{display:flex;align-items:center;gap:6px;color:var(--ink-2);white-space:nowrap}.quick-status-title strong{font-size:9px;text-transform:uppercase;letter-spacing:.06em}.quick-status-title small{font-size:8px;color:var(--muted);font-weight:800}.status-spark{color:#7c3aed}.quick-status-tags{display:flex;align-items:center;gap:6px;overflow-x:auto;scrollbar-width:none;padding:2px 0}.quick-status-tags::-webkit-scrollbar{display:none}.quick-status-tag{flex:0 0 auto;display:inline-flex;align-items:center;gap:5px;min-height:29px;border:1px solid transparent;border-radius:999px;padding:5px 9px;opacity:.68;filter:saturate(.82);cursor:pointer;box-shadow:0 2px 8px rgba(15,35,70,.08);transition:transform .14s,opacity .14s,box-shadow .14s}.quick-status-tag b{font-size:9px;white-space:nowrap}.quick-status-tag span{font-size:10px}.quick-status-tag kbd{border:1px solid rgba(255,255,255,.45);background:rgba(0,0,0,.13);border-radius:5px;padding:1px 4px;font:800 7px ui-monospace,SFMono-Regular,Consolas,monospace;color:inherit}.quick-status-tag:hover{opacity:1;filter:none;transform:translateY(-1px)}.quick-status-tag.active{opacity:1;filter:none;box-shadow:0 0 0 2px var(--surface),0 0 0 4px color-mix(in srgb,currentColor 55%,transparent),0 5px 14px rgba(15,35,70,.18)}.quick-status-manage{display:grid;place-items:center;width:30px;height:30px;border:1px solid var(--line);border-radius:9px;text-decoration:none;background:var(--surface-2);color:var(--muted);font-size:14px}.quick-status-manage:hover{color:var(--brand);border-color:#9bc2fb}.quick-status-empty{font-size:9px;color:var(--muted);font-weight:800}
.chat-workspace{min-height:0;display:grid;grid-template-columns:minmax(0,1fr) var(--details);overflow:hidden}.conversation-workspace{min-width:0;min-height:0;display:grid;grid-template-rows:minmax(0,1fr) auto auto;position:relative;overflow:hidden;background:var(--canvas)}.messages{min-height:0;overflow:auto;padding:18px clamp(14px,3vw,42px) 16px;overscroll-behavior:contain;scrollbar-gutter:stable;background-color:var(--canvas);background-image:radial-gradient(circle at 12px 12px,rgba(47,82,124,.035) 1.2px,transparent 1.3px);background-size:24px 24px}.message-row{display:flex;margin:4px 0;animation:messageIn .2s ease both}.message-row.inbound{justify-content:flex-start}.message-row.outbound{justify-content:flex-end}.bubble{max-width:min(72%,660px);padding:9px 11px 6px;border-radius:16px;background:var(--incoming);box-shadow:0 1px 2px rgba(15,35,70,.09);font-size:13px;line-height:1.48;white-space:pre-wrap;overflow-wrap:anywhere;position:relative;border:1px solid color-mix(in srgb,var(--line) 65%,transparent)}.message-row.inbound .bubble{border-bottom-left-radius:5px}.message-row.outbound .bubble{background:var(--outgoing);border-bottom-right-radius:5px}.bubble.failed{border-color:#f3a6ae;background:#fff0f1}.bubble img{display:block;max-width:min(360px,100%);max-height:390px;border-radius:11px;object-fit:cover;margin-bottom:7px}.bubble video{display:block;max-width:420px;width:100%;border-radius:11px}.bubble audio{max-width:100%}.attachment-link{color:var(--brand);font-weight:800}.message-time{display:flex;justify-content:flex-end;align-items:center;gap:4px;margin-top:4px;font-size:8px;color:var(--muted);white-space:nowrap}.message-status-icon{font-weight:900}.message-status-icon.read{color:var(--brand)}.message-error{margin-top:6px;padding:6px 8px;background:#fee2e2;color:#9f2030;border-radius:8px;font-size:10px}.date-separator{display:flex;align-items:center;justify-content:center;margin:14px 0}.date-separator span{padding:5px 10px;border:1px solid var(--line);border-radius:999px;background:color-mix(in srgb,var(--surface) 90%,transparent);backdrop-filter:blur(8px);font-size:9px;font-weight:800;color:var(--muted);box-shadow:var(--shadow-sm)}.message-loading{height:100%;display:flex;align-items:center;justify-content:center;gap:5px}.message-loading span{width:8px;height:8px;border-radius:50%;background:var(--brand);animation:typing .8s infinite alternate}.message-loading span:nth-child(2){animation-delay:.15s}.message-loading span:nth-child(3){animation-delay:.3s}.jump-latest{position:absolute;left:50%;bottom:154px;transform:translateX(-50%);z-index:7;border:0;border-radius:999px;padding:9px 13px;background:var(--surface);color:var(--brand);font-size:11px;font-weight:900;box-shadow:var(--shadow);cursor:pointer}.jump-latest b{display:inline-grid;place-items:center;min-width:17px;height:17px;margin-left:4px;border-radius:999px;background:var(--brand);color:#fff;font-size:8px}.quick-replies{display:flex;gap:7px;overflow:auto;padding:7px 12px;background:color-mix(in srgb,var(--surface) 94%,transparent);border-top:1px solid var(--line);scrollbar-width:none}.quick-replies::-webkit-scrollbar{display:none}.quick-reply{flex:0 0 auto;max-width:300px;border:1px solid #bcd4f6;background:var(--brand-soft);color:#2458a7;border-radius:999px;padding:7px 11px;font-size:10px;font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer;transition:.15s}.quick-reply:hover{background:var(--brand);color:#fff;border-color:var(--brand);transform:translateY(-1px)}

/* Composer */
.composer{padding:8px 12px 11px;background:var(--surface);border-top:1px solid var(--line);box-shadow:0 -8px 28px rgba(15,35,70,.06);z-index:6}.composer-topline{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:6px;font-size:9px;color:var(--muted)}.composer-topline>div{display:flex;align-items:center;gap:8px}.composer-identity{min-width:0}.composer-identity strong{color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.composer-online-dot{width:7px;height:7px;border-radius:50%;background:var(--green)}.draft-state{color:var(--brand);font-weight:800}.send-state{font-weight:800}.send-state.sending{color:var(--brand)}.send-state.sent{color:var(--green)}.send-state.error{color:var(--red)}.composer-box{border:1px solid var(--line-strong);border-radius:15px;background:var(--surface-2);overflow:visible;transition:.16s}.composer-box:focus-within{border-color:#7db0f7;box-shadow:0 0 0 4px rgba(23,105,232,.08);background:var(--surface)}.composer textarea{display:block;width:100%;min-height:54px;max-height:138px;padding:11px 12px 5px;border:0;resize:none;outline:none;background:transparent;line-height:1.45;font-size:13px}.composer-toolbar{min-height:42px;padding:4px 5px 5px 7px;display:flex;align-items:center;justify-content:space-between;gap:9px}.composer-tools,.composer-submit{display:flex;align-items:center;gap:5px}.tool-button,.advanced-send summary{width:32px;height:32px;border:0;border-radius:9px;background:transparent;color:var(--muted);display:grid;place-items:center;cursor:pointer;list-style:none}.tool-button:hover,.advanced-send summary:hover{background:var(--brand-soft);color:var(--brand)}.tool-button svg,.advanced-send summary svg{width:18px;height:18px}.advanced-send{position:relative}.advanced-send summary::-webkit-details-marker{display:none}.url-popover{position:absolute;bottom:40px;left:-65px;width:270px;padding:8px;background:var(--surface);border:1px solid var(--line);border-radius:11px;box-shadow:var(--shadow);z-index:20}.url-popover input{width:100%;border:1px solid var(--line-strong);border-radius:9px;padding:9px;outline:none;background:var(--surface-2);font-size:11px}.composer-submit>span{font-size:8px;color:var(--muted)}.send-button{height:34px;min-width:78px;padding:0 11px;border:0;border-radius:10px;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;display:flex;align-items:center;justify-content:center;gap:7px;font-size:11px;font-weight:900;cursor:pointer;box-shadow:0 7px 16px rgba(23,105,232,.24);transition:.16s}.send-button:hover{transform:translateY(-1px);box-shadow:0 9px 20px rgba(23,105,232,.3)}.send-button:disabled{opacity:.55;cursor:not-allowed;transform:none;box-shadow:none}.send-button svg{width:15px;height:15px}.composer-hint{display:block;margin-top:4px;font-size:8px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.selected-files{display:flex;gap:6px;overflow:auto;margin-bottom:6px}.selected-file{display:flex;align-items:center;gap:7px;min-width:0;max-width:220px;padding:5px 8px;border:1px solid var(--line);border-radius:9px;background:var(--surface-2);font-size:9px}.selected-file img{width:28px;height:28px;border-radius:6px;object-fit:cover}.selected-file span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.disconnected-notice,.send-error{margin-bottom:6px;padding:7px 9px;border-radius:9px;font-size:10px}.disconnected-notice{background:#fff3d7;color:#8f5b00}.send-error{background:#fee2e2;color:#9f2030}.emoji-panel{position:fixed;z-index:100;width:282px;display:grid;grid-template-columns:repeat(8,1fr);gap:3px;padding:10px;border:1px solid var(--line);border-radius:14px;background:var(--surface);box-shadow:var(--shadow-lg)}.emoji-panel button{height:31px;border:0;border-radius:7px;background:transparent;font-size:18px;cursor:pointer}.emoji-panel button:hover{background:var(--brand-soft)}

/* Details */
.details-panel{min-width:0;background:var(--surface);border-left:1px solid var(--line);overflow:auto;transition:.22s}.details-panel.collapsed{display:none}.details-head{height:49px;padding:0 14px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);font-size:11px;font-weight:900}.details-head button{border:0;background:transparent;color:var(--muted);font-size:21px;cursor:pointer}.details-profile{text-align:center;padding:20px 14px 15px}.details-avatar{width:78px;height:78px;border-radius:50%;object-fit:cover;border:4px solid var(--surface);box-shadow:0 0 0 1px var(--line),0 9px 24px rgba(18,49,95,.14)}.details-profile h3{margin:10px 0 6px;font-size:16px}.details-page-chip{display:inline-flex;border-radius:999px;padding:4px 9px;background:var(--brand-soft);color:#2458a7;font-size:9px;font-weight:900}.details-card{margin:0 12px 12px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2);overflow:hidden}.detail-row{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;padding:9px 11px;border-bottom:1px solid var(--line);font-size:9px}.detail-row:last-child{border-bottom:0}.detail-row span{color:var(--muted)}.detail-row b{text-align:right;font-size:9px}.details-card.selectable{padding:10px;display:grid;gap:5px}.details-card label{font-size:8px;font-weight:900;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.details-card code{display:block;padding:7px;background:var(--surface);border:1px solid var(--line);border-radius:7px;font-size:9px;word-break:break-all;user-select:all}.details-tip{margin:12px;padding:10px;display:flex;gap:8px;align-items:flex-start;border-radius:11px;background:var(--brand-soft);color:#285da9;font-size:9px;line-height:1.5}.details-tip svg{flex:0 0 auto;width:16px;height:16px}

/* Toast */
.toast{position:fixed;z-index:999;right:20px;top:18px;max-width:min(420px,calc(100vw - 32px));padding:11px 14px;border-radius:12px;background:#173250;color:#fff;font-size:11px;font-weight:800;box-shadow:var(--shadow-lg);opacity:0;transform:translateY(-12px);pointer-events:none;transition:.22s}.toast.show{opacity:1;transform:none}.toast.error{background:#a92d3d}

/* Settings + login */
.settings-body{min-height:100%;background:#f3f7fc}.settings-topbar{padding:24px clamp(18px,5vw,64px);display:flex;align-items:flex-start;justify-content:space-between;gap:20px;background:linear-gradient(135deg,#0e58cf,#0a3b91);color:#fff}.settings-topbar h1{margin:7px 0 5px;font-size:29px;letter-spacing:-.035em}.settings-topbar p{margin:0;color:rgba(255,255,255,.78)}.back-link{color:#fff;text-decoration:none;font-size:11px;font-weight:900}.settings-main{width:min(1220px,calc(100% - 32px));margin:24px auto 60px}.meta-flow-card,.settings-card,.webhook-card,.page-list-section{background:#fff;border:1px solid #dde6f1;border-radius:18px;box-shadow:var(--shadow-sm)}.flow-header{padding:23px 25px;background:linear-gradient(135deg,#eef6ff,#fff);display:flex;justify-content:space-between;gap:20px;border-radius:18px 18px 0 0;border-bottom:1px solid #dce9fa}.flow-header h2,.settings-card h2,.webhook-card h2,.page-list-section h2{margin:4px 0 6px}.flow-header p,.settings-card p,.webhook-card p{margin:0;color:#6b7b90}.eyebrow{font-size:9px;letter-spacing:.13em;font-weight:900;color:#1769e8}.flow-step{display:grid;grid-template-columns:46px minmax(0,1fr);gap:14px;padding:22px 24px;border-bottom:1px solid #e5ebf3}.flow-step:last-child{border-bottom:0}.step-number{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;background:#1769e8;color:#fff;font-weight:900;box-shadow:0 7px 17px rgba(23,105,232,.2)}.step-content h3{margin:0 0 8px}.stack-form{display:grid;gap:12px}.stack-form label{display:grid;gap:6px;font-size:11px;font-weight:900;color:#34445a}.stack-form input,.stack-form textarea,.picker-toolbar>input{width:100%;border:1px solid #d4deeb;border-radius:10px;padding:10px 11px;outline:none;background:#fbfcfe}.stack-form input:focus,.stack-form textarea:focus,.picker-toolbar>input:focus{border-color:#7db0f7;box-shadow:0 0 0 4px rgba(23,105,232,.08)}.inline-single-check,.inline-checks label,.activation-options label,.select-all{display:flex!important;align-items:center;gap:7px!important;font-weight:700!important}.inline-single-check input,.inline-checks input,.activation-options input,.select-all input{width:auto!important}.primary-button{border:0;border-radius:11px;padding:11px 15px;background:linear-gradient(135deg,#1769e8,#0f56ce);color:#fff;font-weight:900;box-shadow:0 8px 18px rgba(23,105,232,.2)}.small-button{display:inline-flex;align-items:center;justify-content:center;border-radius:9px;padding:8px 10px;font-size:10px;font-weight:900;text-decoration:none;color:#34445a}.primary-soft{background:#eaf3ff;color:#1f5fb5;border-color:#bed7fb}.danger-soft{background:#fff0f1;color:#a92d3d;border-color:#f2c3c8}.permission-note{margin-top:11px;padding:10px 12px;border-radius:10px;background:#fff7df;color:#80601b;font-size:10px;line-height:1.6}.check-row{display:flex;flex-wrap:wrap;gap:6px}.check-pill{padding:5px 8px;border-radius:999px;font-size:9px;font-weight:900}.check-pill.ok{background:#dcfce7;color:#166b47}.check-pill.bad{background:#fee2e2;color:#a42232}.connection-summary{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;background:#f7f9fc;border:1px solid #e0e7f0;border-radius:12px;padding:14px}.connection-facts{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}.connection-facts span{padding:6px 8px;border:1px solid #e0e7f0;background:#fff;border-radius:999px;font-size:9px}.connection-actions{display:flex;gap:7px;flex-wrap:wrap;margin:10px 0 14px}.picker-toolbar{display:grid;grid-template-columns:auto minmax(200px,1fr) auto;align-items:center;gap:9px;margin-bottom:9px}.selected-count{font-size:10px;font-weight:900;color:#1769e8}.discovery-page-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;max-height:560px;overflow:auto}.discovery-page{display:grid;grid-template-columns:auto 48px minmax(0,1fr) auto;align-items:center;gap:9px;padding:11px;border:1px solid #e0e7f0;border-radius:12px;cursor:pointer;transition:.15s}.discovery-page:hover,.discovery-page.selected{border-color:#78adf5;background:#f2f7ff}.discovery-page>img{width:48px;height:48px;border-radius:13px;object-fit:cover}.discovery-main{min-width:0;display:grid;gap:3px}.discovery-title-row{display:flex;gap:6px;min-width:0}.discovery-title-row strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.discovery-main>span{font-size:9px;color:#718096;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.connected-tag,.state-badge{display:inline-flex;border-radius:999px;padding:3px 6px;font-size:8px;font-weight:900}.connected-tag,.state-badge.success{background:#dcfce7;color:#166b47}.state-badge.warning{background:#fff2cf;color:#936000}.state-badge.danger{background:#fee2e2;color:#a42232}.state-badge.muted{background:#edf1f5;color:#718096}.discovery-metrics{display:grid;grid-template-columns:1fr 1fr;gap:4px;min-width:124px;text-align:center}.discovery-metrics>div{padding:5px;background:#f7f9fc;border-radius:7px}.discovery-metrics b{display:block;font-size:11px}.discovery-metrics span{display:block;font-size:8px;color:#718096}.discovery-metrics>.state-badge{grid-column:1/-1;justify-self:center}.activation-options{display:flex;gap:14px;flex-wrap:wrap;padding:11px;margin:13px 0 9px;border-radius:10px;background:#f7f9fc}.wide-button{width:100%}.activation-progress{display:flex;justify-content:space-between;gap:12px;margin-top:9px;padding:10px 12px;border-radius:10px;background:#eaf3ff;color:#1f5fb5;font-size:10px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:18px}.settings-card,.webhook-card{padding:20px}.two-columns{display:grid;grid-template-columns:1fr 1fr;gap:10px}.webhook-value{display:flex;align-items:center;gap:7px;margin:12px 0}.webhook-value code{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;padding:9px;border:1px solid #dce3ed;border-radius:9px;background:#f7f9fc}.page-list-section{margin-top:18px;padding:20px}.section-title-row{display:flex;justify-content:space-between;gap:15px;align-items:flex-start}.section-note{margin:0;color:#718096;font-size:10px}.list-heading-actions{display:flex;gap:7px}.page-card-list{display:grid;gap:11px;margin-top:15px}.page-card{display:grid;grid-template-columns:minmax(200px,1.1fr) minmax(300px,1.3fr) minmax(260px,1fr);gap:14px;padding:14px;border:1px solid #e0e7f0;border-radius:13px}.page-card.disabled{opacity:.65}.page-identity{display:flex;gap:11px;align-items:center}.page-identity img{width:56px;height:56px;border-radius:14px;object-fit:cover}.page-identity h3{margin:0 0 4px}.page-id{font-size:9px;color:#718096;margin-bottom:6px}.page-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:5px;align-content:center}.page-stats>div{text-align:center;padding:8px 4px;background:#f7f9fc;border-radius:9px}.page-stats b{display:block}.page-stats span{font-size:8px;color:#718096}.page-meta{display:grid;gap:4px;font-size:9px;color:#718096}.page-actions{grid-column:1/-1;display:flex;gap:6px;flex-wrap:wrap;border-top:1px solid #e5ebf3;padding-top:10px}.empty-pages{text-align:center;padding:28px;color:#718096}

/* Login */
.login-body{min-height:100%;display:grid;place-items:center;background:radial-gradient(circle at 15% 20%,#dcebff 0,transparent 36%),linear-gradient(135deg,#f4f8fd,#e9f1fb)}.login-shell{width:min(940px,calc(100% - 32px));min-height:520px;display:grid;grid-template-columns:1.1fr .9fr;background:#fff;border-radius:26px;overflow:hidden;box-shadow:0 30px 90px rgba(20,60,115,.18)}.login-visual{padding:46px;background:linear-gradient(145deg,#0f5bd8,#073987);color:#fff;position:relative;overflow:hidden}.login-visual:before,.login-visual:after{content:"";position:absolute;border-radius:50%;border:1px solid rgba(255,255,255,.16)}.login-visual:before{width:420px;height:420px;right:-190px;top:-120px}.login-visual:after{width:300px;height:300px;left:-170px;bottom:-150px}.login-brand{display:flex;align-items:center;gap:12px;font-weight:900;font-size:17px}.login-logo{width:46px;height:46px;display:grid;place-items:center;border-radius:14px;background:#fff;color:#1769e8;font-size:22px}.login-visual h1{margin:85px 0 12px;font-size:42px;line-height:1.08;letter-spacing:-.045em}.login-visual p{max-width:430px;color:rgba(255,255,255,.76);line-height:1.7}.login-features{display:grid;gap:10px;margin-top:32px}.login-feature{display:flex;align-items:center;gap:9px;font-size:11px;font-weight:800}.login-feature i{width:21px;height:21px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.16);font-style:normal}.login-form-wrap{padding:48px;display:flex;flex-direction:column;justify-content:center}.login-form-wrap h2{font-size:27px;margin:0 0 7px}.login-form-wrap>p{margin:0 0 25px;color:#718096}.login-form{display:grid;gap:14px}.login-field{display:grid;gap:7px}.login-field label{font-size:11px;font-weight:900}.login-field input{height:45px;border:1px solid #d4deeb;border-radius:11px;padding:0 12px;outline:none}.login-field input:focus{border-color:#7db0f7;box-shadow:0 0 0 4px rgba(23,105,232,.08)}.login-submit{height:46px;border:0;border-radius:11px;background:linear-gradient(135deg,#1769e8,#0f56ce);color:#fff;font-weight:900;cursor:pointer;box-shadow:0 10px 22px rgba(23,105,232,.24)}.login-error{padding:10px;border-radius:10px;background:#fee2e2;color:#a42232;font-size:10px;font-weight:800}

/* Animations */
@keyframes livePulse{50%{box-shadow:0 0 0 7px rgba(23,166,115,0)}}@keyframes recipientPulse{50%{box-shadow:0 0 0 5px rgba(220,61,79,.12)}}@keyframes newFlash{0%{background:#dff5ff}100%{background:var(--surface)}}@keyframes shimmer{to{background-position:-160% 0}}@keyframes typing{to{transform:translateY(-5px);opacity:.4}}@keyframes messageIn{from{opacity:0;transform:translateY(5px) scale(.985)}}@keyframes orbitPulse{50%{transform:scale(1.08);opacity:.5}}

/* Responsive */
@media(max-width:1280px){:root{--inbox:350px;--details:260px}.details-panel{display:none}.chat-workspace{grid-template-columns:minmax(0,1fr)}.details-panel.open{display:block;position:absolute;right:0;top:78px;bottom:0;width:290px;z-index:30;box-shadow:-18px 0 40px rgba(15,35,70,.13)}}
@media(max-width:980px){:root{--rail:58px;--inbox:320px}.rail{padding-inline:6px}.rail-btn{width:42px;height:42px}.brand-mark{width:42px;height:42px}.chat-actions .secondary-button{display:none}.chat-actions select{max-width:130px}.settings-grid{grid-template-columns:1fr}.discovery-page-list{grid-template-columns:1fr}.page-card{grid-template-columns:1fr 1fr}.page-meta{grid-column:1/-1}}
@media(max-width:720px){.app-shell{grid-template-columns:1fr}.rail{display:none}.inbox-panel{width:100%;height:100dvh;border:0}.chat-panel{position:fixed;inset:0;z-index:40;transform:translateX(100%);transition:.24s}.chat-panel.mobile-active{transform:none}.inbox-panel.mobile-hidden{visibility:hidden}.inbox-header{min-height:94px}.chat-header{min-height:70px;padding:8px 9px}.mobile-back{display:grid;place-items:center}.avatar.large{width:42px;height:42px}.customer-text h2{font-size:15px}.meta-line #psidText,.meta-line #adIdText,.meta-line #threadStateBadge,.meta-line #recipientStateBadge{display:none}.chat-actions{gap:4px}.chat-actions select{width:120px;max-width:120px;font-size:9px}.chat-actions #detailsToggleBtn,.chat-actions #refreshProfileBtn{display:none}.messages{padding:13px 10px}.bubble{max-width:88%;font-size:12px}.quick-replies{padding:6px 8px}.composer{padding:7px 8px calc(8px + env(safe-area-inset-bottom))}.composer-hint{display:none}.composer-topline{margin-bottom:4px}.url-popover{left:-80px;width:245px}.jump-latest{bottom:147px}.details-panel.open{top:70px}.settings-topbar{padding:18px;display:grid}.settings-main{width:min(100% - 20px,1220px);margin-top:12px}.flow-header{display:grid;padding:17px}.flow-step{grid-template-columns:33px minmax(0,1fr);padding:16px 12px;gap:8px}.step-number{width:30px;height:30px}.picker-toolbar{grid-template-columns:1fr}.discovery-page{grid-template-columns:auto 42px minmax(0,1fr)}.discovery-page>img{width:42px;height:42px}.discovery-metrics{grid-column:2/-1;grid-template-columns:repeat(3,1fr);min-width:0}.discovery-metrics>.state-badge{grid-column:auto}.activation-options{display:grid}.two-columns{grid-template-columns:1fr}.page-card{grid-template-columns:1fr}.page-stats,.page-meta{grid-column:1}.list-heading-actions{display:grid}.login-shell{grid-template-columns:1fr;min-height:0}.login-visual{display:none}.login-form-wrap{padding:34px 24px}}
@media(max-width:390px){.filter-grid{grid-template-columns:1fr 1fr}.toggle-filter{grid-column:1/-1;height:34px;justify-content:center}.conversation-card{padding-inline:10px}.chat-actions select{width:103px}.customer-title-line .connection-chip{display:none}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* v1.8 realtime kép */
.realtime-mode-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 9px;border-radius:999px;font-size:11px;font-weight:800;white-space:nowrap;border:1px solid var(--border,#dbe4f0);background:rgba(148,163,184,.12);color:var(--muted,#64748b)}
.realtime-mode-badge.webhook{background:rgba(16,185,129,.12);color:#059669;border-color:rgba(16,185,129,.28)}
.realtime-mode-badge.polling_fallback{background:rgba(245,158,11,.13);color:#b45309;border-color:rgba(245,158,11,.3)}
.realtime-mode-badge.offline{background:rgba(239,68,68,.12);color:#dc2626;border-color:rgba(239,68,68,.28)}
.realtime-alert{margin:10px 14px 0;padding:10px 12px;border:1px solid rgba(245,158,11,.28);background:rgba(245,158,11,.09);color:#92400e;border-radius:12px;font-size:12px;line-height:1.5}
[data-theme="dark"] .realtime-alert{color:#fcd34d;background:rgba(245,158,11,.1)}
.realtime-diagnostic-card{margin:0 0 24px;padding:22px;border-radius:22px;background:var(--panel,#fff);border:1px solid var(--border,#e2e8f0);box-shadow:0 15px 40px rgba(15,23,42,.06)}
.realtime-status-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:16px}
.realtime-stat{padding:14px;border:1px solid var(--border,#e2e8f0);border-radius:14px;background:var(--soft,#f8fafc);display:flex;flex-direction:column;gap:4px;min-width:0}
.realtime-stat b{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.realtime-stat span{font-size:11px;color:var(--muted,#64748b)}
.realtime-problems{grid-column:1/-1;display:flex;flex-direction:column;gap:5px;padding:12px 14px;border-radius:12px;background:rgba(245,158,11,.09);color:#92400e;font-size:12px}
.realtime-page-issues{grid-column:1/-1;color:#b45309;font-size:12px}.diagnostic-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:16px}
.diagnostic-result{margin-top:14px;padding:14px;border-radius:14px;border:1px solid var(--border,#e2e8f0);background:var(--soft,#f8fafc);display:flex;flex-direction:column;gap:8px;font-size:12px}
.diagnostic-page{display:flex;justify-content:space-between;gap:12px;padding:8px 10px;border-radius:10px}.diagnostic-page.ok{background:rgba(16,185,129,.09);color:#047857}.diagnostic-page.bad{background:rgba(239,68,68,.08);color:#b91c1c}
@media(max-width:900px){.realtime-status-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:560px){.realtime-status-summary{grid-template-columns:1fr}.realtime-alert{margin:8px}.diagnostic-page{flex-direction:column}}

/* ========================================================================== 
   v2.0 PREMIUM REALTIME UI
   ========================================================================== */
:root{
  --premium-violet:#6d5dfc;
  --premium-cyan:#22d3ee;
  --premium-blue:#1463ff;
  --premium-glow:0 16px 44px rgba(20,99,255,.18);
}
body.inbox-body{
  background:
    radial-gradient(circle at 78% 7%,rgba(109,93,252,.11),transparent 28%),
    radial-gradient(circle at 42% 96%,rgba(34,211,238,.09),transparent 32%),
    var(--canvas);
}
.app-shell{position:relative;isolation:isolate}
.app-shell:before{
  content:"";position:fixed;inset:0;pointer-events:none;z-index:-1;opacity:.5;
  background-image:linear-gradient(rgba(30,64,175,.025) 1px,transparent 1px),linear-gradient(90deg,rgba(30,64,175,.025) 1px,transparent 1px);
  background-size:32px 32px;
}
.rail{
  background:
    radial-gradient(circle at 50% 0,rgba(90,170,255,.32),transparent 28%),
    linear-gradient(180deg,#0a4fc8 0%,#07347f 58%,#071d48 100%);
  border-right:1px solid rgba(255,255,255,.1);
}
.brand-mark{border-radius:17px;box-shadow:0 12px 32px rgba(2,22,68,.3),0 0 0 1px rgba(255,255,255,.55)}
.rail-btn.active{box-shadow:0 10px 25px rgba(3,27,81,.3),0 0 0 1px rgba(255,255,255,.45)}
.inbox-panel{background:color-mix(in srgb,var(--surface) 96%,transparent);backdrop-filter:blur(18px)}
.inbox-header{
  min-height:150px;padding:19px 17px 12px;position:relative;overflow:hidden;
  background:
    radial-gradient(circle at 82% 4%,rgba(109,93,252,.16),transparent 34%),
    radial-gradient(circle at 0 100%,rgba(34,211,238,.12),transparent 35%),
    linear-gradient(155deg,color-mix(in srgb,var(--surface) 93%,#eef5ff),var(--surface));
}
.inbox-header:after{content:"";position:absolute;width:180px;height:180px;border-radius:50%;right:-95px;top:-105px;border:1px solid rgba(109,93,252,.2);box-shadow:0 0 0 28px rgba(109,93,252,.035),0 0 0 56px rgba(34,211,238,.025);pointer-events:none}
.inbox-title-wrap{min-width:0;position:relative;z-index:1}.inbox-header h1{font-size:27px;background:linear-gradient(115deg,var(--ink),var(--brand),var(--premium-violet));-webkit-background-clip:text;background-clip:text;color:transparent}
.header-actions{position:relative;z-index:2}.header-actions .icon-button{background:color-mix(in srgb,var(--surface) 76%,transparent);backdrop-filter:blur(12px);box-shadow:0 8px 25px rgba(30,64,175,.09)}
.live-console{
  margin-top:11px;min-height:42px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;gap:9px;align-items:center;
  padding:7px 9px;border:1px solid color-mix(in srgb,var(--brand) 18%,var(--line));border-radius:13px;
  background:linear-gradient(120deg,color-mix(in srgb,var(--brand-soft) 62%,var(--surface)),color-mix(in srgb,var(--surface) 82%,transparent));
  box-shadow:inset 0 1px rgba(255,255,255,.75),0 8px 24px rgba(23,105,232,.07);
}
.signal-bars{height:25px;display:flex;gap:2px;align-items:flex-end;justify-content:center;padding:2px 5px;border-radius:9px;background:linear-gradient(145deg,var(--brand),var(--premium-violet));box-shadow:0 7px 16px rgba(80,83,240,.22)}
.signal-bars i{display:block;width:3px;border-radius:4px;background:#fff;animation:signalDance 1.05s ease-in-out infinite}.signal-bars i:nth-child(1){height:7px}.signal-bars i:nth-child(2){height:14px;animation-delay:.12s}.signal-bars i:nth-child(3){height:20px;animation-delay:.22s}.signal-bars i:nth-child(4){height:12px;animation-delay:.34s}.signal-bars i:nth-child(5){height:17px;animation-delay:.46s}
.live-console-copy{min-width:0;display:flex;flex-direction:column;gap:2px}.live-console-copy strong{font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.live-console-copy span{font-size:8px;color:var(--muted);font-variant-numeric:tabular-nums}.queue-status{padding:4px 7px;border-radius:999px;background:rgba(23,166,115,.1);color:var(--green);font-size:8px;font-weight:900;white-space:nowrap;border:1px solid rgba(23,166,115,.18)}.queue-status.busy{background:rgba(233,149,25,.11);color:var(--amber);border-color:rgba(233,149,25,.2)}.queue-status.error{background:rgba(220,61,79,.11);color:var(--red);border-color:rgba(220,61,79,.2)}
.filter-shell{padding-bottom:10px;background:color-mix(in srgb,var(--surface) 94%,transparent);backdrop-filter:blur(14px)}
.search-box{height:44px;border-radius:14px;background:linear-gradient(180deg,var(--surface),var(--surface-2));box-shadow:inset 0 1px rgba(255,255,255,.7)}
.smart-tabs{display:flex;gap:6px;padding:10px 12px 9px;border-bottom:1px solid var(--line);background:var(--surface);overflow:auto;scrollbar-width:none}.smart-tabs::-webkit-scrollbar{display:none}.smart-tab{border:1px solid var(--line);background:var(--surface-2);color:var(--muted);height:30px;border-radius:10px;padding:0 10px;display:inline-flex;align-items:center;gap:5px;font-size:9px;font-weight:900;white-space:nowrap;cursor:pointer;transition:.18s}.smart-tab:hover{color:var(--brand);border-color:#b5cff7}.smart-tab.active{color:#fff;border-color:transparent;background:linear-gradient(125deg,var(--brand),var(--premium-violet));box-shadow:0 7px 17px rgba(65,89,236,.22)}.smart-tab.bulk-unpin{border-color:color-mix(in srgb,var(--red) 28%,var(--line));color:var(--red);background:color-mix(in srgb,var(--red) 5%,var(--surface))}.smart-tab.bulk-unpin:hover{border-color:var(--red);color:#fff;background:var(--red)}.smart-tab.bulk-unpin:disabled{opacity:.55;cursor:not-allowed;transform:none}.tab-live-dot{width:6px;height:6px;border-radius:50%;background:currentColor;box-shadow:0 0 0 4px rgba(255,255,255,.16)}
.list-section-heading{background:linear-gradient(90deg,var(--surface-2),color-mix(in srgb,var(--brand-soft) 35%,var(--surface-2)))}
.conversation-list{background:linear-gradient(180deg,var(--surface),color-mix(in srgb,var(--surface) 95%,var(--brand-soft)))}
.conversation-card{margin:7px 8px 0;border:1px solid transparent;border-radius:15px;padding:12px 11px;background:color-mix(in srgb,var(--surface) 96%,transparent);box-shadow:0 3px 14px rgba(15,35,70,.035)}
.conversation-card:last-child{margin-bottom:8px}.conversation-card:hover{border-color:color-mix(in srgb,var(--brand) 20%,var(--line));background:var(--surface);transform:translateY(-1px);box-shadow:0 10px 26px rgba(20,67,135,.08)}.conversation-card.active{border-color:rgba(23,105,232,.25);background:linear-gradient(125deg,color-mix(in srgb,var(--brand-soft) 85%,var(--surface)),color-mix(in srgb,#f1efff 60%,var(--surface)));box-shadow:0 11px 28px rgba(44,88,191,.12)}.conversation-card.active:before{top:14px;bottom:14px;width:3px;border-radius:6px;left:-1px}
.avatar{box-shadow:0 0 0 3px var(--surface),0 6px 17px rgba(17,56,119,.13);border:0}.conversation-card.has-unread .avatar{box-shadow:0 0 0 3px var(--surface),0 0 0 5px rgba(23,105,232,.14),0 7px 18px rgba(23,105,232,.14)}
.page-chip{background:linear-gradient(120deg,#edf4ff,#f1efff);color:#4257b7;border:1px solid rgba(83,97,211,.1)}
.unread{background:linear-gradient(135deg,var(--brand),var(--premium-violet));box-shadow:0 6px 14px rgba(79,78,230,.28)}
.chat-panel{background:
  radial-gradient(circle at 60% 0,rgba(109,93,252,.06),transparent 25%),
  radial-gradient(circle at 30% 100%,rgba(34,211,238,.055),transparent 30%),
  var(--canvas)}
.chat-view{height:100%}.chat-header{background:color-mix(in srgb,var(--surface) 89%,transparent);backdrop-filter:blur(18px);border-bottom:1px solid color-mix(in srgb,var(--line) 82%,transparent);box-shadow:0 6px 22px rgba(15,35,70,.045)}
.customer-title-line h2{letter-spacing:-.025em}.presence-dot{box-shadow:0 0 0 3px var(--surface),0 0 0 7px rgba(23,166,115,.1)}
.messages{background-image:radial-gradient(circle at 1px 1px,color-mix(in srgb,var(--muted) 10%,transparent) 1px,transparent 0);background-size:22px 22px}
.message-row{animation:messageIn .22s cubic-bezier(.2,.8,.2,1)}
.bubble{border:1px solid color-mix(in srgb,var(--line) 86%,transparent);box-shadow:0 6px 20px rgba(15,35,70,.07);backdrop-filter:blur(8px)}
.message-row.outbound .bubble{background:linear-gradient(140deg,#daf9d8,#cef4e6);border-color:rgba(44,166,112,.15);box-shadow:0 7px 21px rgba(23,126,83,.08)}
[data-theme="dark"] .message-row.outbound .bubble{background:linear-gradient(140deg,#173e32,#17364a)}
.quick-replies{background:linear-gradient(180deg,color-mix(in srgb,var(--surface) 70%,transparent),var(--surface));backdrop-filter:blur(14px)}
.quick-reply{border-radius:999px!important;background:var(--surface)!important;box-shadow:0 5px 14px rgba(15,35,70,.055);transition:.17s!important}.quick-reply:hover{transform:translateY(-1px);box-shadow:0 9px 20px rgba(23,105,232,.11)!important}
.composer{background:color-mix(in srgb,var(--surface) 88%,transparent);backdrop-filter:blur(24px);border-top:1px solid color-mix(in srgb,var(--line) 78%,transparent);box-shadow:0 -16px 35px rgba(15,35,70,.055)}
.composer-box{border-radius:18px!important;border:1px solid color-mix(in srgb,var(--brand) 18%,var(--line))!important;background:linear-gradient(160deg,var(--surface),color-mix(in srgb,var(--surface-2) 76%,var(--surface)))!important;box-shadow:0 12px 32px rgba(18,58,124,.09),inset 0 1px rgba(255,255,255,.7)!important;overflow:visible}.composer-box:focus-within{border-color:rgba(23,105,232,.5)!important;box-shadow:0 14px 38px rgba(23,105,232,.13),0 0 0 4px rgba(23,105,232,.07)!important}.send-button{border-radius:13px!important;background:linear-gradient(130deg,var(--brand),var(--premium-violet))!important;box-shadow:0 9px 22px rgba(68,76,226,.27)!important}.send-button:hover{transform:translateY(-2px) scale(1.015);box-shadow:0 13px 28px rgba(68,76,226,.33)!important}
.details-panel{background:linear-gradient(180deg,var(--surface),color-mix(in srgb,var(--surface) 94%,var(--brand-soft)));border-left:1px solid var(--line)}.details-profile{padding-top:20px}.details-avatar{box-shadow:0 0 0 5px var(--surface),0 10px 30px rgba(23,105,232,.18)}.details-card{border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 88%,transparent);border-radius:15px;box-shadow:0 8px 22px rgba(15,35,70,.045)}
.details-live-card{display:grid;grid-template-columns:38px 1fr;gap:10px;align-items:center;margin:12px;padding:12px;border-radius:15px;background:linear-gradient(130deg,rgba(23,105,232,.1),rgba(109,93,252,.09));border:1px solid rgba(78,92,224,.14)}.details-live-card strong{font-size:11px}.details-live-card p{font-size:9px;line-height:1.45;color:var(--muted);margin:3px 0 0}.details-live-icon{width:36px;height:36px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(135deg,var(--brand),var(--premium-violet));box-shadow:0 8px 18px rgba(70,77,224,.24)}.details-live-icon span{width:10px;height:10px;border-radius:50%;background:#fff;box-shadow:0 0 0 6px rgba(255,255,255,.18);animation:liveCore 1.6s ease-in-out infinite}
.realtime-alert{border-radius:14px;background:linear-gradient(120deg,rgba(245,158,11,.09),rgba(255,255,255,.02))}
.toast{backdrop-filter:blur(18px);border:1px solid rgba(255,255,255,.14)!important;box-shadow:0 20px 50px rgba(5,18,46,.25)!important}
@keyframes signalDance{0%,100%{transform:scaleY(.55);opacity:.65}50%{transform:scaleY(1);opacity:1}}@keyframes liveCore{50%{box-shadow:0 0 0 10px rgba(255,255,255,0)}}
@media(max-width:980px){.inbox-header{min-height:145px}.live-console{grid-template-columns:30px minmax(0,1fr)}.queue-status{display:none}}
@media(max-width:720px){.inbox-header{min-height:146px;padding-top:16px}.live-console{margin-top:8px}.smart-tabs{padding-inline:8px}.conversation-card{margin-inline:7px}.chat-header{backdrop-filter:blur(22px)}.composer{backdrop-filter:blur(25px)}}
@media(prefers-reduced-motion:reduce){.signal-bars i,.details-live-icon span{animation:none!important}}
#connectionQuality[data-tone="excellent"]{color:var(--green)}
#connectionQuality[data-tone="good"]{color:var(--brand)}
#connectionQuality[data-tone="recovering"]{color:var(--amber)}
#connectionQuality[data-tone="weak"]{color:var(--red)}

/* ================================================================
   v2.0 COMPACT CHAT + ALWAYS-LATEST + PINNED CONVERSATIONS
   ================================================================ */
.messages{
  overflow-anchor:none;
}
.message-stack{
  min-height:100%;
  display:flex;
  flex-direction:column;
}
.message-stack>:first-child{
  margin-top:auto;
}
.message-row{
  flex:0 0 auto;
  min-height:0;
  height:auto;
  align-items:flex-end;
}
.bubble{
  width:fit-content;
  min-width:0;
  min-height:0;
  height:auto;
  white-space:normal;
  align-self:flex-end;
}
.message-text{
  display:block;
  white-space:pre-wrap;
  overflow-wrap:anywhere;
  word-break:break-word;
}
.message-time{
  line-height:1;
}

.conversation-pin{
  width:25px;
  height:25px;
  margin:5px 0 0 auto;
  border:0;
  border-radius:8px;
  display:grid;
  place-items:center;
  background:transparent;
  color:var(--muted-2);
  cursor:pointer;
  opacity:.15;
  transition:.16s ease;
}
.conversation-pin svg{
  width:14px;
  height:14px;
  fill:none;
  stroke:currentColor;
  stroke-width:1.8;
  stroke-linecap:round;
  stroke-linejoin:round;
}
.conversation-card:hover .conversation-pin,
.conversation-pin:focus-visible,
.conversation-pin.active{
  opacity:1;
}
.conversation-pin:hover{
  background:var(--brand-soft);
  color:var(--brand);
  transform:translateY(-1px);
}
.conversation-pin.active{
  color:#ef8b17;
  background:#fff4df;
}
[data-theme="dark"] .conversation-pin.active{
  background:#4a361d;
  color:#ffc56e;
}
.conversation-card.is-pinned{
  border-color:color-mix(in srgb,#f59e0b 24%,var(--line));
}
.pinned-label{
  flex:0 0 auto;
  display:inline-flex;
  align-items:center;
  padding:2px 6px;
  border-radius:999px;
  background:#fff2d9;
  color:#a55a00;
  font-size:7px;
  font-weight:950;
  letter-spacing:.02em;
  white-space:nowrap;
}
[data-theme="dark"] .pinned-label{
  background:#4a361d;
  color:#ffc56e;
}
.pin-header-button svg{
  fill:none;
  stroke:currentColor;
  stroke-width:1.8;
  stroke-linecap:round;
  stroke-linejoin:round;
}
.pin-header-button.active{
  color:#d97706;
  border-color:#f3bd66;
  background:#fff4df;
  box-shadow:0 6px 16px rgba(217,119,6,.12);
}
[data-theme="dark"] .pin-header-button.active{
  background:#4a361d;
  border-color:#7a592c;
  color:#ffc56e;
}
.tab-pin{
  font-size:8px;
  color:#f59e0b;
}
.smart-tab[data-smart-view="pinned"].active{
  color:#a55a00;
  background:#fff4df;
  border-color:#f3bd66;
}
[data-theme="dark"] .smart-tab[data-smart-view="pinned"].active{
  color:#ffc56e;
  background:#4a361d;
  border-color:#7a592c;
}

@media(max-width:720px){
  .conversation-pin{opacity:.75}
  .pinned-label{display:none}
  .bubble{max-width:92%}
}
.bubble.compact-line{
  display:flex;
  align-items:flex-end;
  gap:9px;
  padding:7px 10px;
  line-height:1.3;
}
.bubble.compact-line .message-text{
  min-width:0;
  white-space:nowrap;
}
.bubble.compact-line .message-time{
  flex:0 0 auto;
  margin-top:0;
  padding-bottom:1px;
}

/* v2.2 — Facebook OAuth / Login for Business */
.server-flash-stack{position:fixed;top:14px;left:50%;transform:translateX(-50%);z-index:9999;width:min(680px,calc(100% - 24px));display:grid;gap:8px;pointer-events:none}.server-flash{padding:12px 15px;border-radius:14px;font-size:12px;font-weight:850;box-shadow:0 18px 45px rgba(15,41,84,.22);backdrop-filter:blur(18px);border:1px solid rgba(255,255,255,.55)}.server-flash.success{background:rgba(230,255,242,.96);color:#11643f}.server-flash.error{background:rgba(255,235,238,.97);color:#9e2335}.oauth-step{background:linear-gradient(180deg,#fff,#fbfdff)}.oauth-connect-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(300px,.8fr);gap:14px}.oauth-main-card{position:relative;overflow:hidden;padding:22px;border-radius:18px;background:radial-gradient(circle at 100% 0,rgba(78,132,255,.28),transparent 38%),linear-gradient(140deg,#0c55c9,#1877f2 58%,#5c7cff);color:#fff;box-shadow:0 22px 46px rgba(24,119,242,.24)}.oauth-main-card:after{content:"";position:absolute;width:190px;height:190px;border-radius:50%;right:-80px;bottom:-115px;border:1px solid rgba(255,255,255,.2);box-shadow:0 0 0 30px rgba(255,255,255,.045),0 0 0 60px rgba(255,255,255,.03)}.oauth-brand-row{display:flex;align-items:center;gap:12px;position:relative;z-index:1}.facebook-mark{width:45px;height:45px;border-radius:14px;display:grid;place-items:center;background:#fff;color:#1877f2;font-family:Arial,sans-serif;font-size:34px;font-weight:900;line-height:1;box-shadow:0 10px 24px rgba(0,0,0,.14)}.oauth-main-card .eyebrow{color:rgba(255,255,255,.72)}.oauth-main-card h3{margin:3px 0 0;font-size:22px;letter-spacing:-.03em}.oauth-description{position:relative;z-index:1;max-width:720px;margin:16px 0;color:rgba(255,255,255,.84);font-size:12px;line-height:1.65}.facebook-connect-button{position:relative;z-index:1;display:grid;grid-template-columns:32px 1fr 25px;align-items:center;gap:10px;width:min(440px,100%);padding:11px 13px;border-radius:13px;background:#fff;color:#175bb8;text-decoration:none;font-size:13px;font-weight:950;box-shadow:0 13px 28px rgba(0,28,76,.18);transition:.18s}.facebook-connect-button:hover{transform:translateY(-2px);box-shadow:0 17px 34px rgba(0,28,76,.23)}.facebook-connect-button.disabled{opacity:.55;cursor:not-allowed;transform:none}.facebook-connect-button.connecting{pointer-events:none;opacity:.78}.facebook-button-icon{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:#1877f2;color:#fff;font-family:Arial,sans-serif;font-size:23px;font-weight:900}.facebook-button-arrow{text-align:right;font-size:19px}.oauth-button-hint{position:relative;z-index:1;margin-top:9px;font-size:9px;color:rgba(255,255,255,.72)}.oauth-trust-row{position:relative;z-index:1;display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}.oauth-trust-row span{padding:6px 9px;border-radius:999px;background:rgba(255,255,255,.12);border:1px solid rgba(255,255,255,.18);font-size:9px;font-weight:850}.oauth-config-card{padding:18px;border:1px solid #dbe7f6;border-radius:18px;background:linear-gradient(145deg,#f7faff,#fff);box-shadow:0 12px 30px rgba(31,76,141,.08)}.oauth-config-card h4{margin:5px 0 10px;font-size:15px}.oauth-config-card p{margin:10px 0 0;color:#687b95;font-size:10px;line-height:1.55}.oauth-callback-value{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:center}.oauth-callback-value code{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding:10px;border:1px solid #d8e3f0;border-radius:10px;background:#fff;color:#33445d;font-size:9px}.oauth-config-card .check-row{margin-top:11px}.advanced-token-panel{margin-top:14px;border:1px solid #dce5f0;border-radius:13px;background:#f8fafc}.advanced-token-panel summary{cursor:pointer;padding:12px 14px;font-size:10px;font-weight:900;color:#4e6079;list-style:none}.advanced-token-panel summary::-webkit-details-marker{display:none}.advanced-token-panel summary:after{content:"＋";float:right;color:#1769e8}.advanced-token-panel[open] summary:after{content:"−"}.advanced-token-form{padding:0 14px 14px;border-top:1px solid #e3eaf3}.advanced-token-form>label:first-child{margin-top:13px}
@media(max-width:900px){.oauth-connect-grid{grid-template-columns:1fr}.oauth-main-card{padding:18px}.oauth-main-card h3{font-size:19px}.oauth-config-card{padding:15px}}
@media(max-width:520px){.oauth-trust-row{display:grid}.oauth-callback-value{grid-template-columns:1fr}.facebook-connect-button{width:100%}.server-flash-stack{top:8px}}

/* v2.3 - Trả lời nhanh kiểu Pancake bằng lệnh / */
.quick-reply-strip{display:grid;grid-template-columns:minmax(0,1fr) 38px;background:color-mix(in srgb,var(--surface) 94%,transparent);border-top:1px solid var(--line);align-items:stretch}.quick-reply-strip .quick-replies{border-top:0;min-width:0}.quick-reply-manage{display:grid;place-items:center;text-decoration:none;color:var(--muted);border-left:1px solid var(--line);font-size:15px}.quick-reply-manage:hover{color:var(--brand);background:var(--brand-soft)}.quick-reply{display:inline-flex;align-items:center;gap:7px}.quick-reply-command{font:900 9px ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--brand)}.quick-reply:hover .quick-reply-command{color:#fff}.slash-trigger{font:900 20px/1 ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--brand)!important}.composer{position:relative}.slash-reply-menu{position:absolute;left:12px;right:12px;bottom:calc(100% - 4px);z-index:25;border:1px solid var(--line-strong);border-radius:16px;background:color-mix(in srgb,var(--surface) 97%,transparent);backdrop-filter:blur(18px);box-shadow:0 18px 55px rgba(15,35,70,.2);overflow:hidden;max-height:min(430px,55vh);display:grid;grid-template-rows:auto minmax(0,1fr) auto}.slash-menu-head{display:flex;justify-content:space-between;gap:10px;padding:10px 12px;border-bottom:1px solid var(--line);background:var(--surface-2)}.slash-menu-head span{font-size:9px;font-weight:900;color:var(--brand);letter-spacing:.08em}.slash-menu-head small{font-size:9px;color:var(--muted)}.slash-reply-list{overflow:auto;padding:6px}.slash-reply-item{width:100%;display:grid;grid-template-columns:92px minmax(0,1fr) auto;align-items:center;gap:10px;border:0;border-radius:11px;background:transparent;color:var(--ink);padding:9px;text-align:left;cursor:pointer}.slash-reply-item:hover,.slash-reply-item.active{background:var(--brand-soft)}.slash-item-command{font:900 11px ui-monospace,SFMono-Regular,Consolas,monospace;color:var(--brand)}.slash-item-copy{min-width:0}.slash-item-copy strong{display:block;font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slash-item-copy small{display:block;margin-top:2px;color:var(--muted);font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.slash-item-scope{font-size:8px;font-weight:900;border-radius:999px;padding:4px 6px;background:var(--surface-3);color:var(--muted)}.slash-menu-manage{display:block;padding:9px 12px;border-top:1px solid var(--line);text-decoration:none;color:var(--brand);font-size:9px;font-weight:900;text-align:right}.slash-empty{padding:22px;text-align:center;color:var(--muted);font-size:11px}.slash-highlight{background:#ffe59a;color:#694800;border-radius:3px}.composer.slash-open .composer-box{border-color:#76adf5;box-shadow:0 0 0 3px rgba(23,105,232,.1)}
@media(max-width:720px){.quick-reply-strip{grid-template-columns:minmax(0,1fr) 34px}.slash-reply-menu{left:7px;right:7px}.slash-menu-head small{display:none}.slash-reply-item{grid-template-columns:72px minmax(0,1fr)}.slash-item-scope{display:none}}

@media(max-width:720px){.quick-status-bar{grid-template-columns:minmax(0,1fr) 32px;padding:6px 8px}.quick-status-title{display:none}.quick-status-tag{min-height:28px;padding:5px 8px}.quick-status-tag b{font-size:8px}.quick-status-manage{width:28px;height:28px}}

/* v2.5 — nhận diện SĐT khách, lọc nhanh và hồ sơ gọi điện kiểu Pancake */
.phone-indicator{
  flex:0 0 auto;display:inline-grid;place-items:center;width:20px;height:20px;border-radius:7px;
  background:linear-gradient(145deg,#dcfce7,#bbf7d0);border:1px solid #86efac;color:#15803d;
  font-size:11px;font-weight:950;box-shadow:0 4px 10px rgba(22,163,74,.12)
}
.conversation-card.has-phone{border-color:color-mix(in srgb,#22c55e 18%,var(--line))}
.conversation-card.has-phone:hover{border-color:color-mix(in srgb,#22c55e 38%,var(--line))}
.phone-header-chip{
  display:inline-flex;align-items:center;min-height:20px;padding:3px 8px;border-radius:999px;
  background:#eafbf0;border:1px solid #b9edc9;color:#137a3c;font-size:9px;font-weight:900;
  letter-spacing:.01em;white-space:nowrap
}
.phone-header-chip.hidden{display:none}
.tab-phone{font-size:11px;color:currentColor}
.smart-tab[data-smart-view="phone"]{border-color:color-mix(in srgb,#22c55e 22%,var(--line));color:#168343}
.smart-tab[data-smart-view="phone"].active{
  color:#fff;border-color:transparent;background:linear-gradient(125deg,#16a34a,#22c55e);
  box-shadow:0 7px 17px rgba(22,163,74,.22)
}
.phone-profile-card{padding:13px!important}
.phone-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}
.phone-card-head>div{min-width:0}.phone-card-head label{display:block;font-size:10px;font-weight:950;color:var(--ink)}
.phone-card-head small{display:block;margin-top:2px;font-size:8px;color:var(--muted)}
.phone-rescan-button{
  border:1px solid var(--line-strong);border-radius:9px;background:var(--surface);color:var(--brand);
  padding:6px 8px;font-size:8px;font-weight:900;cursor:pointer;white-space:nowrap
}
.phone-rescan-button:hover{background:var(--brand-soft);border-color:#9bc2f7}.phone-rescan-button:disabled{opacity:.55;cursor:wait}
.details-phone-list{display:grid;gap:7px}
.phone-empty{display:block;padding:11px;border:1px dashed var(--line-strong);border-radius:11px;background:var(--surface-2);color:var(--muted);font-size:9px;line-height:1.45;text-align:center}
.details-phone-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:center;padding:7px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}
.details-phone-item.primary{border-color:#a9e8bd;background:linear-gradient(135deg,#f0fff5,var(--surface))}
.details-phone-item>a{min-width:0;display:flex;align-items:center;gap:8px;color:inherit;text-decoration:none}
.details-phone-icon{display:grid;place-items:center;flex:0 0 auto;width:31px;height:31px;border-radius:10px;background:linear-gradient(145deg,#16a34a,#22c55e);color:#fff;font-size:13px;box-shadow:0 7px 15px rgba(22,163,74,.2)}
.details-phone-item a span:nth-child(2){min-width:0}.details-phone-item strong{display:block;color:#106f37;font-size:11px;white-space:nowrap}.details-phone-item small{display:block;margin-top:1px;color:var(--muted);font-size:8px}
.details-phone-item button{border:0;border-radius:8px;background:var(--surface-3);color:var(--muted);padding:6px 7px;font-size:8px;font-weight:900;cursor:pointer}
.details-phone-item button:hover{background:var(--brand-soft);color:var(--brand)}
[data-theme="dark"] .phone-indicator{background:rgba(34,197,94,.14);border-color:rgba(74,222,128,.35);color:#86efac}
[data-theme="dark"] .phone-header-chip{background:rgba(34,197,94,.12);border-color:rgba(74,222,128,.3);color:#86efac}
[data-theme="dark"] .details-phone-item.primary{background:linear-gradient(135deg,rgba(22,163,74,.12),var(--surface));border-color:rgba(74,222,128,.32)}
[data-theme="dark"] .details-phone-item strong{color:#86efac}
@media(max-width:720px){.phone-header-chip{display:none}.smart-tabs{overflow-x:auto;scrollbar-width:none}.smart-tabs::-webkit-scrollbar{display:none}}
.quick-reply-status-dot{display:grid;place-items:center;width:17px;height:17px;margin-left:auto;border-radius:50%;background:color-mix(in srgb,var(--reply-status) 18%,var(--surface));border:1px solid color-mix(in srgb,var(--reply-status) 45%,var(--line));color:var(--reply-status);font-size:9px;font-weight:1000}
.slash-status-link{display:inline-flex;align-items:center;gap:4px;margin-top:4px;padding:3px 7px;border-radius:999px;background:color-mix(in srgb,var(--slash-status) 13%,var(--surface));color:var(--slash-status);font-size:8px;font-weight:950;font-style:normal;width:max-content}

/* v2.9 - Địa chỉ khách hàng tự động */
.address-indicator,.complete-indicator{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 4px;border-radius:999px;font-size:10px;font-weight:900;flex:0 0 auto}
.address-indicator{background:#fff4d6;color:#a15d00;border:1px solid #ffd889}.complete-indicator{background:#dcfce7;color:#087443;border:1px solid #9be8c2}
.address-header-chip{display:inline-flex;align-items:center;max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border-radius:999px;padding:3px 7px;font-size:8px;font-weight:900;background:#fff4d6;color:#8b5600;border:1px solid #ffe0a0}
.tab-address,.tab-complete{font-size:12px;line-height:1}.tab-complete{display:inline-grid;place-items:center;width:17px;height:17px;border-radius:50%;background:#dcfce7;color:#087443;font-weight:900}
.conversation-card.contact-complete{box-shadow:inset 3px 0 0 #22c55e}.conversation-card.has-address:not(.contact-complete){box-shadow:inset 3px 0 0 #f59e0b}
.address-profile-card{display:flex;flex-direction:column;gap:9px}.address-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.address-card-head label{display:block;font-size:11px;font-weight:900;color:var(--ink)}.address-card-head small{display:block;margin-top:2px;font-size:9px;color:var(--muted)}
#detailsAddress{width:100%;resize:vertical;min-height:82px;padding:10px 11px;border:1px solid var(--line);border-radius:11px;background:var(--surface-2);color:var(--ink);font:inherit;font-size:11px;line-height:1.5;box-sizing:border-box;outline:none}#detailsAddress:focus{border-color:#7fb1f4;box-shadow:0 0 0 3px rgba(37,99,235,.10);background:var(--surface)}
.address-meta-row{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.address-confidence,.address-confirmed-state{display:inline-flex;padding:4px 7px;border-radius:999px;font-size:8px;font-weight:900;background:var(--surface-3);color:var(--muted)}.address-confidence.high{background:#dcfce7;color:#087443}.address-confidence.medium{background:#e8f1ff;color:#1d4ed8}.address-confidence.low{background:#fff4d6;color:#9a5e00}.address-confirmed-state.confirmed{background:#dcfce7;color:#087443}
.address-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.address-actions button,.address-actions a{display:inline-flex;align-items:center;justify-content:center;min-height:31px;padding:6px 8px;border:1px solid var(--line);border-radius:9px;background:var(--surface);color:var(--ink-2);font-size:9px;font-weight:900;text-decoration:none;cursor:pointer}.address-actions button:hover,.address-actions a:hover{border-color:#8cb7ef;background:var(--brand-soft);color:var(--brand)}.address-actions button:disabled{opacity:.45;cursor:not-allowed}
.address-suggestions{display:flex;flex-direction:column;gap:5px}.address-suggestions>small{font-size:8px;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.04em}.address-suggestions button{border:1px dashed var(--line);border-radius:9px;background:transparent;color:var(--ink-2);padding:7px 8px;text-align:left;font-size:9px;line-height:1.35;cursor:pointer}.address-suggestions button:hover{border-color:#f3b849;background:#fff8e7}
@media(max-width:1280px){.address-header-chip{max-width:150px}}@media(max-width:720px){.address-header-chip{display:none}.address-actions{grid-template-columns:1fr 1fr}}

/* v3.0 Product Sales Hub */
.product-trigger{font-size:17px}.product-interest-card{border-color:#dce7f7;background:linear-gradient(180deg,#fff,#f8fbff)}.product-interest-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:10px}.product-interest-head label{display:block;font-weight:800;color:#2c4262}.product-interest-head small{display:block;color:#7b8da7;margin-top:2px}.details-product-interests{display:flex;flex-direction:column;gap:8px}.details-product-item{display:grid;grid-template-columns:42px 1fr auto;gap:9px;align-items:center;padding:8px;border:1px solid #dce7f3;border-radius:12px;background:#fff}.details-product-item img{width:42px;height:42px;border-radius:10px;object-fit:cover;background:#edf3fa}.details-product-item .product-fallback{width:42px;height:42px;border-radius:10px;background:#edf3fa;display:grid;place-items:center}.details-product-item strong{display:block;font-size:12px;line-height:1.25}.details-product-item small{display:block;color:#71839c;font-size:10px;margin-top:2px}.interest-stage{font-size:10px;font-weight:800;padding:4px 7px;border-radius:99px;background:#e7f0ff;color:#1769e8;white-space:nowrap}.interest-stage.won{background:#dff7eb;color:#138457}.interest-stage.lost{background:#ffe6e9;color:#b42036}.interest-stage.quoted{background:#fff1d5;color:#a86b00}.product-picker-modal{position:fixed;inset:0;z-index:120;background:rgba(5,18,38,.66);backdrop-filter:blur(8px);display:grid;place-items:center;padding:18px}.product-picker-card{width:min(1180px,96vw);height:min(780px,94vh);background:#fff;border-radius:26px;box-shadow:0 35px 100px rgba(0,15,40,.42);display:flex;flex-direction:column;overflow:hidden}.product-picker-card>header{display:flex;align-items:flex-start;justify-content:space-between;padding:20px 23px 17px;border-bottom:1px solid #e0e8f3;background:linear-gradient(125deg,#0f2b55,#1769e8);color:#fff}.product-picker-card header span{font-size:10px;letter-spacing:.16em;font-weight:900;opacity:.75}.product-picker-card header h2{margin:5px 0 3px;font-size:24px}.product-picker-card header p{margin:0;color:#d7e8ff;font-size:13px}.product-picker-card header button{width:40px;height:40px;border:0;border-radius:12px;background:rgba(255,255,255,.15);color:#fff;font-size:25px;cursor:pointer}.product-picker-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(340px,.8fr);min-height:0;flex:1}.product-picker-list-pane{padding:16px;display:flex;flex-direction:column;min-height:0;background:#f5f8fc}.product-picker-filters{display:grid;grid-template-columns:1fr 220px;gap:9px;margin-bottom:12px}.product-picker-filters input,.product-picker-filters select,.product-picker-preview input,.product-picker-preview select,.product-picker-preview textarea{border:1px solid #ccd8e8;border-radius:11px;padding:10px 11px;font:inherit;outline:none;background:#fff}.product-picker-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;overflow:auto;padding-right:4px}.picker-product{border:1px solid #dce5f1;border-radius:16px;background:#fff;padding:10px;display:grid;grid-template-columns:75px 1fr;gap:10px;cursor:pointer;text-align:left;transition:.16s}.picker-product:hover,.picker-product.active{border-color:#1769e8;box-shadow:0 8px 25px rgba(23,105,232,.13);transform:translateY(-1px)}.picker-product img,.picker-product .picker-fallback{width:75px;height:75px;border-radius:12px;object-fit:cover;background:#edf3fa;display:grid;place-items:center;font-size:27px}.picker-product code{font-size:9px;color:#1769e8;font-weight:850}.picker-product strong{display:block;margin:3px 0;font-size:13px;line-height:1.25}.picker-product p{margin:0;color:#71839a;font-size:10px;line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.picker-price{font-size:14px;color:#dc2944;font-weight:850;margin-top:5px}.product-picker-preview{padding:18px;overflow:auto;border-left:1px solid #dce5f1}.product-preview-cover{height:190px;border-radius:17px;overflow:hidden;background:#eef4fb;display:grid;place-items:center;font-size:55px}.product-preview-cover img{width:100%;height:100%;object-fit:cover}.product-picker-preview h3{font-size:20px;margin:14px 0 5px}.product-picker-preview .preview-code{color:#1769e8;font-size:10px;font-weight:850}.product-picker-preview .preview-price{font-size:25px;font-weight:900;color:#df2843;margin:7px 0}.product-picker-preview label{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:750;color:#536784;margin:10px 0}.product-picker-preview textarea{resize:vertical;min-height:120px;line-height:1.4}.product-image-options{display:grid;grid-template-columns:repeat(4,1fr);gap:7px}.product-image-option{position:relative;cursor:pointer}.product-image-option input{position:absolute;left:5px;top:5px;z-index:2;width:auto}.product-image-option img{width:100%;aspect-ratio:1;border-radius:9px;object-fit:cover;border:2px solid transparent}.product-image-option input:checked+img{border-color:#1769e8;box-shadow:0 0 0 2px #dceaff}.send-product-button{width:100%;border:0;border-radius:13px;padding:12px;background:linear-gradient(145deg,#2380ff,#1257ca);color:#fff;font:inherit;font-weight:850;cursor:pointer;margin-top:12px}.send-product-button:disabled{opacity:.55;cursor:not-allowed}.product-picker-empty{grid-column:1/-1;padding:35px;text-align:center;color:#74869e;background:#fff;border:1px dashed #cbd8e8;border-radius:15px}.product-preview-row{display:grid;grid-template-columns:1fr 1fr;gap:8px}.product-preview-note{font-size:11px;color:#73849b;background:#f3f7fc;border-radius:10px;padding:9px}.product-preview-status{font-size:11px;color:#2e5f99;margin-top:8px}.product-manage-link{display:inline-flex;margin-top:10px;color:#1769e8;text-decoration:none;font-size:11px;font-weight:750}@media(max-width:900px){.product-picker-card{height:96vh}.product-picker-layout{grid-template-columns:1fr}.product-picker-list-pane{max-height:47vh}.product-picker-preview{border-left:0;border-top:1px solid #dce5f1}.product-picker-grid{grid-template-columns:1fr 1fr}}@media(max-width:620px){.product-picker-modal{padding:4px}.product-picker-card{width:100vw;height:100vh;border-radius:0}.product-picker-filters,.product-picker-grid{grid-template-columns:1fr}.product-picker-layout{overflow:auto;display:block}.product-picker-list-pane{max-height:none}.product-picker-preview{min-height:520px}.product-image-options{grid-template-columns:repeat(3,1fr)}}
.details-product-item{grid-template-columns:42px minmax(0,1fr) 26px}.interest-product-copy{min-width:0}.interest-stage-select{margin-top:6px;max-width:100%;border:0;border-radius:999px;padding:4px 22px 4px 8px;background:#e7f0ff;color:#1769e8;font-size:10px;font-weight:850;outline:none}.interest-stage-select.quoted{background:#fff1d5;color:#9a6300}.interest-stage-select.won{background:#dff7eb;color:#138457}.interest-stage-select.lost{background:#ffe6e9;color:#b42036}.interest-remove{border:0;background:#f2f5f9;color:#8190a4;width:24px;height:24px;border-radius:8px;cursor:pointer;font-size:17px;line-height:1}.interest-remove:hover{background:#ffe8eb;color:#bd243a}.product-send-actions{display:grid;grid-template-columns:.8fr 1.2fr;gap:8px;margin-top:12px}.product-send-actions .send-product-button{margin-top:0}.attach-product-button{border:1px solid #bcd0ec;border-radius:13px;padding:12px;background:#f4f8ff;color:#155bbd;font:inherit;font-weight:850;cursor:pointer}.attach-product-button:disabled{opacity:.55;cursor:not-allowed}@media(max-width:620px){.product-send-actions{grid-template-columns:1fr}}

/* v3.1.3 - quét lịch sử chạy nền, hiển thị tiến độ thật */
.history-scan-panel{position:fixed;right:18px;bottom:18px;width:min(440px,calc(100vw - 28px));z-index:160;background:var(--surface);border:1px solid var(--line-strong);border-radius:18px;box-shadow:0 22px 70px rgba(15,38,78,.22);overflow:hidden}.history-scan-panel.hidden{display:none}.history-scan-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 15px;border-bottom:1px solid var(--line);background:linear-gradient(135deg,var(--brand-soft),var(--surface))}.history-scan-head strong{display:block;font-size:14px}.history-scan-head small{display:block;margin-top:3px;color:var(--muted);font-size:10px}.history-scan-head button{border:0;background:transparent;color:var(--muted);font-size:22px;cursor:pointer}.history-scan-items{max-height:310px;overflow:auto;padding:10px}.history-scan-row{padding:10px 11px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2);margin-bottom:8px}.history-scan-row:last-child{margin-bottom:0}.history-scan-row-head{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:11px}.history-scan-row-head strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.history-scan-status{font-size:9px;font-weight:900;text-transform:uppercase;color:var(--brand)}.history-scan-status.error{color:var(--red)}.history-scan-status.completed{color:var(--green)}.history-scan-status.cancelled,.history-scan-status.interrupted{color:var(--amber)}.history-scan-progress{height:7px;border-radius:999px;background:var(--surface-3);overflow:hidden;margin:9px 0 7px}.history-scan-progress i{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--brand),#6d8cff);transition:width .25s ease}.history-scan-meta{display:flex;justify-content:space-between;gap:8px;color:var(--muted);font-size:9px;line-height:1.45}.history-scan-current{margin-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--ink-2);font-size:9px}.history-scan-error{margin-top:6px;color:var(--red);font-size:9px;line-height:1.45}.history-scan-actions{display:flex;justify-content:flex-end;gap:8px;padding:10px 12px;border-top:1px solid var(--line)}.history-scan-actions button{border:1px solid var(--line);border-radius:10px;padding:8px 10px;background:var(--surface);font-weight:800;font-size:10px;cursor:pointer}.history-scan-actions button:last-child{background:var(--brand);border-color:var(--brand);color:#fff}@media(max-width:720px){.history-scan-panel{right:10px;bottom:10px;width:calc(100vw - 20px)}}

.history-scan-warnings{margin-top:6px;padding:6px 7px;border-radius:8px;background:rgba(245,158,11,.10);color:var(--amber);font-size:9px;line-height:1.45}.history-scan-warnings>div+div{margin-top:3px}

.folder-chip{display:inline-flex;align-items:center;padding:2px 6px;border-radius:999px;font-size:8px;font-weight:900;background:var(--surface-3);color:var(--muted);white-space:nowrap}.folder-chip.page_done{background:rgba(37,99,235,.10);color:var(--brand)}.folder-chip.other{background:rgba(245,158,11,.12);color:var(--amber)}.folder-chip.spam{background:rgba(239,68,68,.10);color:var(--red)}

/* v3.1.3 - reply theo từng tin, phân biệt Like/Sticker, trạng thái đã xem */
.message-row{align-items:center;gap:6px;position:relative}.message-reply-action{flex:0 0 auto;width:27px;height:27px;display:grid;place-items:center;border:1px solid var(--line);border-radius:999px;background:color-mix(in srgb,var(--surface) 94%,transparent);color:var(--muted);font-size:14px;font-weight:900;cursor:pointer;opacity:0;transform:scale(.86);transition:.16s;box-shadow:var(--shadow-sm)}.message-row:hover .message-reply-action,.message-reply-action:focus-visible{opacity:1;transform:scale(1)}.message-reply-action:hover{color:var(--brand);border-color:color-mix(in srgb,var(--brand) 38%,var(--line));background:var(--brand-soft)}
.reply-quote{display:grid;width:100%;gap:2px;margin:0 0 7px;padding:7px 9px;border:0;border-left:3px solid var(--brand);border-radius:8px;background:color-mix(in srgb,var(--surface) 70%,transparent);color:inherit;text-align:left;cursor:pointer}.reply-quote strong{font-size:9px;color:var(--brand);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-quote span{font-size:10px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:420px}.reply-quote:hover{background:color-mix(in srgb,var(--brand-soft) 72%,var(--surface))}
.reply-composer-preview{display:grid;grid-template-columns:4px minmax(0,1fr) 30px;gap:9px;align-items:center;margin:0 0 8px;padding:8px 9px;border:1px solid color-mix(in srgb,var(--brand) 25%,var(--line));border-radius:12px;background:color-mix(in srgb,var(--brand-soft) 68%,var(--surface));animation:messageIn .16s ease}.reply-composer-preview.hidden{display:none}.reply-composer-mark{align-self:stretch;border-radius:999px;background:var(--brand)}.reply-composer-copy{min-width:0;display:grid;gap:2px}.reply-composer-copy strong{font-size:10px;color:var(--brand)}.reply-composer-copy span{font-size:10px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-composer-preview button{width:28px;height:28px;border:0;border-radius:999px;background:transparent;color:var(--muted);font-size:20px;cursor:pointer}.reply-composer-preview button:hover{background:var(--surface);color:var(--ink)}
.bubble.sticker-only{padding:4px;background:transparent!important;border-color:transparent!important;box-shadow:none!important}.like-sticker{font-size:48px;line-height:1;filter:drop-shadow(0 4px 7px rgba(23,105,232,.16));user-select:none}.sticker-link{display:block}.bubble img.sticker-media{width:auto;max-width:170px;max-height:170px;object-fit:contain;margin:0;background:transparent}.sticker-placeholder{font-size:38px;line-height:1}.bubble.sticker-only .message-time{margin-top:2px;padding:0 4px}.reply-highlight .bubble{animation:replyPulse 1.4s ease}@keyframes replyPulse{0%,100%{box-shadow:0 1px 2px rgba(15,35,70,.09)}25%,70%{box-shadow:0 0 0 4px rgba(23,105,232,.18),0 10px 28px rgba(23,105,232,.16)}}
.message-status-icon{display:inline-flex;align-items:center;justify-content:center;min-width:12px;font-size:9px;letter-spacing:-2px;color:#8a98aa}.message-status-icon.sent{color:#8795a7}.message-status-icon.delivered{color:#65758a}.message-status-icon.read{color:var(--brand)}.message-status-icon.failed{width:14px;height:14px;border-radius:50%;background:#d92d42;color:#fff;letter-spacing:0}.message-status-icon.sending{letter-spacing:0;animation:spin 1s linear infinite}.seen-avatar-wrap{display:inline-grid;place-items:center;width:15px;height:15px;border-radius:50%;overflow:hidden;box-shadow:0 0 0 1.5px var(--surface)}.seen-avatar{display:block!important;width:15px!important;height:15px!important;max-width:none!important;max-height:none!important;margin:0!important;border-radius:50%!important;object-fit:cover!important}
@media(hover:none){.message-reply-action{opacity:.82;transform:scale(1)}}
@media(max-width:720px){.message-row{gap:4px}.message-reply-action{width:25px;height:25px;font-size:13px}.reply-quote span{max-width:230px}.like-sticker{font-size:44px}.bubble img.sticker-media{max-width:145px;max-height:145px}}
.message-view-state{display:inline-flex;align-items:center;gap:4px}.message-view-state small{font-size:8px;font-weight:800;letter-spacing:0;color:var(--muted)}.message-view-state.read small{color:var(--brand)}

/* v3.1.5: nhiều ảnh trong một tin + dán/kéo thả ảnh vào composer */
.message-attachment-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px;margin-bottom:6px;max-width:min(520px,100%)}
.message-attachment-grid.count-3 .message-image-link:first-child{grid-row:span 2}
.message-attachment-grid .message-image-link{display:block;min-width:0;overflow:hidden;border-radius:10px;background:var(--surface-2)}
.bubble .message-attachment-grid img{width:100%;height:180px;max-width:none;max-height:none;margin:0;border-radius:10px;object-fit:cover}
.message-attachment-grid.count-3 .message-image-link:first-child img{height:364px}
.message-attachment-grid.count-4 img{height:170px}
.selected-file{position:relative;padding-right:28px}
.selected-file button{position:absolute;right:4px;top:50%;transform:translateY(-50%);width:20px;height:20px;border:0;border-radius:999px;background:color-mix(in srgb,var(--red) 12%,var(--surface));color:var(--red);font-weight:900;cursor:pointer}
.composer-box.drag-active{border-color:var(--brand);box-shadow:0 0 0 4px rgba(23,105,232,.12);background:var(--brand-soft)}
@media(max-width:720px){.bubble .message-attachment-grid img{height:130px}.message-attachment-grid.count-3 .message-image-link:first-child img{height:264px}.message-attachment-grid.count-4 img{height:120px}}

/* v3.3.0 - nút tải riêng trên từng ảnh */
.message-image-wrap{position:relative;display:block;min-width:0;overflow:hidden;border-radius:10px;background:var(--surface-2)}
.message-image-wrap>.message-image-link{display:block;min-width:0}
.message-image-download{position:absolute;right:7px;bottom:7px;z-index:3;display:inline-flex;align-items:center;justify-content:center;min-height:28px;padding:0 9px;border-radius:999px;background:rgba(15,23,42,.78);color:#fff!important;text-decoration:none;font-size:10px;font-weight:900;box-shadow:0 4px 12px rgba(15,23,42,.25);backdrop-filter:blur(6px)}
.message-image-download:hover{background:rgba(37,99,235,.95)}
.message-attachment-grid.count-3 .message-image-wrap:first-child{grid-row:span 2}
.message-attachment-grid.count-3 .message-image-wrap:first-child img{height:364px}
@media(max-width:720px){.message-attachment-grid.count-3 .message-image-wrap:first-child img{height:264px}}
/* v3.3.1 - hiển thị đúng thẻ sản phẩm Generic Template trong hộp thư */
.bubble:has(.messenger-template-card){padding:5px;max-width:min(330px,82vw);overflow:hidden}
.messenger-template-card{display:block;width:min(300px,72vw);overflow:hidden;border:1px solid color-mix(in srgb,var(--line) 82%,transparent);border-radius:13px;background:var(--surface);white-space:normal;color:var(--ink)}
.messenger-template-media{display:grid;place-items:center;width:100%;height:172px;overflow:hidden;background:var(--surface-2);text-decoration:none}
.bubble .messenger-template-media img{width:100%;height:100%;max-width:none;max-height:none;margin:0;border-radius:0;object-fit:cover}
.messenger-template-media.image-failed{background:linear-gradient(145deg,var(--surface-2),var(--brand-soft))}.messenger-template-media.image-failed::before{content:"🛍️";font-size:44px}
.messenger-template-fallback{font-size:44px;filter:drop-shadow(0 5px 12px rgba(15,35,70,.12))}
.messenger-template-copy{display:grid;gap:4px;padding:10px 11px 9px}
.messenger-template-title{display:block;color:var(--ink);font-size:13px;font-weight:900;line-height:1.25;text-decoration:none;overflow-wrap:anywhere}
.messenger-template-title:hover{color:var(--brand)}
.messenger-template-copy p{margin:0;color:var(--muted);font-size:10px;line-height:1.4;white-space:normal}
.messenger-template-buttons{display:grid;border-top:1px solid var(--line)}
.messenger-template-buttons a,.messenger-template-buttons span{display:flex;min-height:36px;align-items:center;justify-content:center;padding:7px 10px;border-top:1px solid var(--line);color:var(--brand);font-size:11px;font-weight:900;text-align:center;text-decoration:none;background:color-mix(in srgb,var(--surface) 94%,var(--brand-soft));white-space:normal}
.messenger-template-buttons>:first-child{border-top:0}
.messenger-template-buttons a:hover{background:var(--brand-soft)}
.messenger-template-buttons .postback{cursor:default}
.bubble:has(.messenger-template-card) .message-time{padding:0 5px 2px}
@media(max-width:720px){.messenger-template-card{width:min(280px,78vw)}.messenger-template-media{height:158px}}

